Gettin' the hang of Customer Service

It's so freakin hard for a guy who worked as a Tech support rep for 2 diff co.'s for 2 years and then suddenly shift to a customer service position, to make things worse, a bank. But come to think of it, I get to know stuff I never knew before. (I never did banking all my life!) I only knew how to check my balance, withdraw and that's about it. i never knew any other stuff.

When you're a tech, you need not be perky, you just gotta be at the customer's pace. I can adapt to how they speak. But now, I gotta be perky and professional at the same time. Which really annoys me. It's a more relaxed job and the working environment rocks but it really needs a lot of gettin' used to. I used to have 17mins to resolve an issue but now, its down to 5 mins 20 secs. well, it really has to be that way or it's bust. hehehe. I was hitting the target today and thn I got a call that lasted almost 30mins. making me miss the mark by 25 secs. crap.

Well another round tom. Still the same thing, start strong, finish strong, have fun doin' it. I really am beat today so I guess I'd catch you tom. Y'all take care aight?

These are just some of the published artworks in the book I'm telling you guys about. We have a sketch of a koi fish and a kid done by Jose Pasillas Jr. (w/c happens to be the drummer for "Incubus") and the other things by the Invisible Floating Torso man, Brandon Boyd who also appears on one of the pictures. He sings for Incubus and does the percussions too. He's one of the few musicians that I look up to and his devotion to better his craft in music and in art never failed to impress me. He has so much talent and boundless creative potential. so dear friends, I share to you White Fluffy Clouds...For those who have this book, please lend me one. Peace out!

From an Eager Virgin

Wow. Finally I had the balls to create a blog. whew! I really thought it would be so damn hard but it was actually the opposite. I really love to scribble down thoughts in an instant so there. I did create one. i can compare it to the first time i got laid! hehehehe. You know, when you thought that you really have to be serious when you're doing the deed but it really is the exact opposite.... You feel the jitters but then when the time comes, dang! its just so easy. hehehe. I'd be more serious in the next posts so till then!